Minimum spend is £40 and delivery is free. We are currently only delivering to the following postcode areas…
Please note that this is a new venture for us and in these challenging times we are facing a number of ever-changing circumstances as well as an unknown amount of demand. Therefore, we will need to continually review a number of factors in the coming days and weeks including…
Online Shop availability
In the event that our delivery capacity becomes ‘full’ we may need to switch off availability of the online shop to allow our staff the time to fulfil outstanding orders
Due to the uncertainty of both demand and delivery capacity we will be constantly reviewing the areas where we will offer the delivery service. We reserve the right to increase and decrease the area in which deliveries from us are available. We will always make this information available before you complete a purchase on our online shop.
We aim to deliver your order as soon as we can and where possible this will be within 7 days, but this is not guaranteed. We are currently unable to advise you of a delivery date. At this time we will only be delivering Tuesday – Saturday but this will be subject to review.
Contactless Delivery process
Deliveries will be made by a single person and will be to the front of your property only and left in a safe place. Our delivery drivers are not allowed to deliver your products by walking through your house, a side gate or to the back of your house / garden. If you live in an apartment block, we will leave the products at the main entrance and call you. Signatures are not required but the driver will knock on your door and retreat to a safe distance to make sure you are aware your goods have arrived. If the driver is unable to raise you then photographic evidence will be taken as proof of delivery.
Out of stocks
Products shown as available on our website should always be in stock with us but occasionally something may go out of stock due to multiple simultaneous orders. In this case a suitable substitute product may be provided. In any case where a suitable substitute product is unavailable a member of our sales team will contact you to discuss options.
Refunds and returns
If you wish to refund and return an item for any reason please contact us via email within 24 hours of your delivery and a member of staff will contact you to assist. For our full policies please see the relevant Terms and Refund pages on our website.